Warranty

ATW Off-Road Wheels is committed to providing customers with high-quality products that meet rigorous standards of craftsmanship. We stand behind the quality of our wheels and offer a one-year manufacturer’s warranty that covers defects arising from the manufacturing process.

Coverage Period

This warranty extends for a period of one year from the date of purchase.

Coverage Details

The warranty covers manufacturing defects that result in structural or material failures, such as cracks, warping, or other issues that impair the performance or integrity of the wheels. It does not cover damage resulting from improper installation, misuse, accidents, modifications, or normal wear and tear.

Resolution Process

If a manufacturing defect is identified within the warranty period, customers should promptly contact our customer service team with proof of purchase. We may require additional documentation, such as photographs or return of the affected wheel(s), to assess the claim.

Upon validation of the manufacturing defect, we will, at our discretion, repair or replace the defective wheel(s) free of charge. Please note that we are not responsible for shipping charges. The repaired or replaced wheel(s) will be covered by the remainder of the original warranty period.

Exclusions

This warranty does not cover any indirect, consequential, or incidental damages arising from the use of our wheels. It also does not cover any costs associated with mounting, balancing, or installation of the wheel(s).

Claim Process

To initiate a warranty claim or seek further information, please contact our customer service team at info@dbmotoringgroup.com or your nearest ATW authorized dealer this way they can guide you through the necessary steps and provide any required assistance.

ATW Off-Road Wheels reserves the right to determine the validity of warranty claims and to make the final decision regarding repair or replacement. This warranty is valid only for the original purchaser and is non-transferable.

Please note that this manufacturer’s warranty is in addition to any rights provided by consumer protection laws and regulations.

At ATW Off-Road Wheels, we value your satisfaction and are dedicated to providing reliable products. Drive with confidence knowing that your ATW wheels are backed by our one-year manufacturer’s warranty against defects